Privacy
Privacy Policy
This policy explains how Myracle processes personal data when you visit this website or contact us about a project.
Last updated: 2 September 2026
Who is responsible?
Myracle is the controller responsible for the processing described in this policy. Privacy questions and requests can be sent to info@myracle.be.
Data we process
We process information that you submit through the contact form and limited technical information generated when you use the website.
- Name, email address and telephone number
- Project location, size, budget range, timing and other project information
- Messages and subsequent correspondence
- IP address, browser information, security results and server logs
- Consent choice and, only with consent, aggregated website analytics
Why and on what basis?
We use enquiry data to assess and answer your request and, where relevant, to take steps before entering into an agreement. We process security information for our legitimate interest in protecting the website and preventing abuse. We use optional analytics only with your consent. We may also process data where required by law.
Recipients and service providers
Data may be processed by service providers that support this website, including our hosting and email providers, Cloudflare Turnstile for spam prevention, and Plausible Analytics if you accept analytics. We share information with advisers or authorities only when necessary or legally required. We do not sell personal data.
International transfers
Some providers may process data outside the European Economic Area. Where applicable, transfers are protected through an adequacy decision, standard contractual clauses or another safeguard permitted by data-protection law.
Retention
Unsuccessful enquiries are normally retained for no longer than 24 months after the last contact. Information connected with an agreement may be retained for the applicable statutory and accounting periods. Security logs are retained only as long as reasonably necessary. Your cookie preference remains stored until you change it or the consent version is renewed.
Your rights
Subject to the conditions in applicable law, you may request access, correction, deletion, restriction or portability of your data, object to processing based on legitimate interests, and withdraw consent at any time. Contact info@myracle.be to exercise these rights.
You may also lodge a complaint with the Belgian Data Protection Authority at dataprotectionauthority.be.
Security and changes
We use reasonable organisational and technical measures to protect personal data. No internet transmission is completely risk-free. We may update this policy when our services or legal obligations change; the date above identifies the current version.